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Tolerating failure: A key to creating sustainable business
The idea of creating sustainable business is not new to business executives. They all should be creating shared value (Kramer and Porter 2011),1 which in simpler terms means making money and doing…
Managing customer satisfaction better
Ansgar Lindner,1 Chief Marketing Officer of a trading concern operating internationally, was at a loss to understand his predicament. His team seemed to be doing everything right. It regularly asked…
Migration, sustainable development, and the role of business
Over the past decades, business has begun reacting to growing societal pressures by broadening its focus from profit maximization alone to the “triple bottom line” of people, planet and profit. In…
Teaching sustainability to tomorrow’s leaders
The clamor for business schools to educate their graduates not only as managers but also as responsible leaders is increasing in volume. There is a cry for academics and executives to change mindsets…
The EU directive on network and information security: requirements for digital services
The Directive on security of network and information systems (NIS Directive) is the first EU-level effort to enhance cybersecurity measures. What are these requirements? Are they enough for ensuring…
Sustainability is personnel
What kind of leadership will be needed, according to your research? Leadership that deals well with ambiguity in virtual settings – especially ambiguity in informal authority or status – will be…
Failure, for the win
What is it about failure? Headlines such as “Failure has never been more successful” and the global popularity of so-called “best failure” competitions hosted by companies as diverse as Google, Tata,…
Getting to no
Leadership in this new world is just as much about saying yes as it is about saying no. As a leader, you say yes to empower your people and their most valuable projects. However, leadership is also…
How to help the right firms when (all) firms struggle
My research together with Inga Bethmann and Martin Jacob informs this debate by looking at how governments support struggling businesses – those that make losses – through tax benefits on a regular…
Does the European Chips Act herald a new protective policy era?
During the pandemic, the demand for semiconductors rose. At the same time, semiconductor manufacturers needed to slow down their production because of missing labor forces and extreme weather events…
