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The umpire can’t also own the team

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Last year, business-to-consumer (B2C) e-commerce raised $374 billion in the US alone, corresponding to 10 percent of its total retail revenue (Statista). Amazon emerged as the dominant e-commerce…

Champions in transition: CEO dialogue event and book presentation highlight the global importance of German and European SMEs

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The Federation of German Industries (BDI), Egon Zehnder, and ESMT's Hidden Champions Institute (HCI) jointly organized the event. The CEOs in attendance emphasized their desire to further globalize…

ESMT Berlin: new book explores the future of leadership learning and executive education

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With the look and feel of a magazine, the “bookazine” is edited by author Nora Grasselli, program director of executive education at ESMT Berlin. Grasselli is an expert in experiential learning in…

Shared medical appointments increase patient engagement, finds new research

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One-on-one service delivery is often considered ideal, with individualized attention assumed to improve client outcomes. In shared service delivery, clients are served in batches, and it is feared…

How to stay afloat in the AI surge

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With a possible launch of OpenAI’s ChatGPT 5.0 on the horizon and a virtual tsunami of AI headlines from giants like Microsoft, Google, Apple, and Anthropic, it feels like we’re caught in a rip…

ESMT Berlin starts autumn term with two future-oriented new master programs

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ESMT has added the Master in Innovation and Entrepreneurship (MIE) and the Master in Analytics and Artificial Intelligence (MAAI) to its existing range of degree programs. The MIE program focuses on…

Are shared medical appointments the key to solving global healthcare shortages?

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This research was conducted by Nazlı Sönmez, ESMT Berlin; Kavitha Srinivasan and Rengaraj Venkatesh, Aravind Eye Hospital (India); Ryan W. Buell, Harvard Business School; and Kamalini Ramdas, London…

Olaf Scholz, Charles Michel, among others join international leaders from business and government at new economic forum Berlin Global Dialogue on September 28-29

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Berlin Global Dialogue is:   ESMT Berlin and Lars-Hendrik Röller, previous chief economic advisor to former German Chancellor Angela Merkel and professor of economics at ESMT, initiate the Berlin…

ESMT Berlin welcomes Nazlı Sönmez to faculty

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Nazlı Sönmez’s research uses data and models to better understand operational innovations that can solve problems in healthcare delivery and improve patient outcomes. Before joining ESMT, Sönmez…

Usain Bolt and the peril when your status rises too high

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As Usain Bolt arrives in London for this year’s Olympics, question marks hang over the previously untouchable sprint star. He was beaten at the Jamaican trials by his young countryman Johan Blake in…