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What business can learn from airline accidents

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Thirty years ago, the aviation industry realized that many errors and airline disasters were caused by a lack of open communication in the cockpit rather than technical problems. The first report on…

Interview: Initiating a new framework for active error management

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What first made you draw parallels between the world of business and the high risk aviation industry? In management we tend to focus on success stories. But I was more interested to learn why strong…

The dirty dozen: how unethical behaviour creeps into your organisation

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Reviewing the literature from relevant disciplines, the authors draw the attention to twelve factors that frequently lead to moral failures of normal people in reputable organisations. The article…

Fintech - a complex disaster in the making

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And of course it is. It’s startup material, where little investment can result in instant millionaires. It’s a new kind of tech, with prospects of blue oceans. And it’s taking place in the midst of…

How companies can tap sustainability to motivate staff

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A recent worldwide Gallup poll shows that employee engagement – broadly defined as a state where employees are inclined to feel and speak positively about their workplace is an abysmal 13%. In fact,…

When goods-based companies turn to consulting

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One reason usually is an unsatisfactory development of profit margins in the goods-related business. Better profits can often be obtained from services. Seven recommendations to start selling…

Innovating towards your customers' future needs

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A recent study by Michael A. Stanko and Joseph M. Bonner sheds new light onto this topic. By examining data from 128 companies in a variety of B2B markets, the study isolates three key…

Shanghai Zhenhua Heavy Industries

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At that time, the number of large container vessels had grown, which meant that more ports needed to build new large-scale container cranes or upgrade the existing ones. The ZPMC management knew that…

The battle for strategic advantage

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New customer segments, emerging low-cost competitors, and new technologies are changing the world of global B2B companies. For traditional competitors – such as GE, Siemens, EADS, Alstom, Hitachi,…

Have you placed your bets on the winners?

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If you are the one making the decision which R&D projects to fund, the question is whether to focus on just a few selected projects or spread your resources on a broad range of projects. A new study…