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Beyond “bad apples” and “crooked executives”

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Large-scale corporate scandals continue making front-page news. The last 12 months have seen reports of software manipulation by two automakers, allegations of contribution to money laundering at…

Define, broadcast, attract and select: a framework for crowdsourcing

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Since its popularisation began nearly 15 years ago, internet crowdsourcing has gone from a leading-edge innovation practice to an almost obligatory technique. It’s no longer remarkable to see…

In Washington we trust?

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Back in the 1980s and 1990s, the twin forces of privatization and deregulation of public infrastructure services ascended to a global paradigm of progress and development. Government management of…

The upside of losing innovative employees to competitors

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Aside from offering benefits, they often rely on non-competes, trade secret protection and other legal means to avoid losing important talent and letting knowledge get into the hands of competitors…

Bioenergy in China: Can China learn from Germany’s experience?

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Despite signals of weaker growth for the Chinese economy, China’s appetite for energy is untamed. The International Energy Agency predicts that more than 1,300 GW of power generation will be added…

Germany offers blueprint for energy use

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As Russia seeks new ways of stimulating economic growth, the Economic Development Ministry under Alexei Ulyukayev in late January issued a plan to foster competition in the non-natural resource…

7 ‘must do’s’ for successful luxury goods marketing

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In luxury brand management, most industry players have realized that experiences are essential. However, most of what we know about designing customer experiences originates from work developed with…

High risk industries need error management

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And dealing with them means to analyze them, learn what went wrong, and see that it can be changed to prevent this mistake in the future. The same should happen in business, most importantly in high…

Error management: Not just a wing and a prayer

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The financial markets crisis began in 2007 and unfolded with increasing severity. At the time, we were dumbfounded that big-name banks had taken such disproportionately high risks with their…

The limits of leading others

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The story On June 24, 1994, a B-52H Stratofortress bomber was taxiing toward takeoff at Fairchild Air Force Base near Spokane, Washington. The plane was part of the 92nd Bomb Wing. Its call sign was …